Terms of Service
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
Sharing Your Information
We respect your privacy and will never sell or rent your personal information to third parties. However, we may share your data with trusted partners who help us provide our services, including:
- Payment processors (e.g., PayPal, Stripe) to process transactions.
- Shipping partners (e.g., Royal Mail, courier services) to fulfil orders.
- Service providers for website hosting, data analysis, email services, and marketing.
Cookies and Tracking
We use cookies on our website to enhance your experience. Cookies are small text files stored on your device that help us recognise your preferences, improve website functionality, and track usage.
Data Security
We implement a range of technical and organisational measures to protect your personal data from unauthorised access, alteration, or disclosure. These include:
- Secure payment processing.
- Regular website security audits.
Effective Date: 01/01/2025
Welcome to Neuri! We're so happy to have you here. By using the website, you accept these terms in full. If you disagree with any of these terms, please do not use the website.
1. Using Our Website
We want you to have a smooth experience on our website. Please use it in a way that’s respectful to others and doesn’t disrupt the site. We ask that you don’t use the website for any illegal or harmful activities.
2. Creating an Account
To enjoy certain features, you might need to create an account. If you do, please ensure the details you provide are accurate and up to date. You’re responsible for your account and keeping it safe, so be sure to log out when you’re done.
3. Product Information & Availability
We work hard to ensure our product details, pricing, and availability are correct. However, sometimes things can change or be updated. If you notice something that seems off, just let us know and we’ll make it right. Please note, product availability is always subject to change.
4. Payment & Pricing
All prices are listed in GBP (£). The postage prices are disclosed as you add items to your cart. All prices are subject to change at any time and without prior notice.
5. Shipping & Delivery
Unless otherwise stated on our website, we aim to dispatch your order within 7 working days of receiving cleared payment. Please note, once an order is paid, it cannot be amended.
We use trusted payment providers, Shopify and PayPal(???), to securely process payments for your peace of mind. Rest assured,
we do not see or store your credit card details. (please confirm?)
7. Intellectual Property
All images, text, product descriptions, scent details, and products are the property of Neuri. You may not copy, use, or distribute any of this content without our prior permission. We reserve the right to take legal action against anyone found misusing our intellectual property.
8. Limitation of Liability
We hold a strong policy on product liability and can confirm that all products listed on our website strictly adhere to EU cosmetics law. All sales are subject to UK legislation
9. Changes to These Terms
We might update our Terms of Service from time to time to reflect changes in the law or our business practices. When that happens, we’ll update this page. Continued use of the website means you’re happy with any changes we’ve made.
10. Get in Touch
If you’ve got any questions or need help, please don’t hesitate to contact us. We’re here for you!
By using the Neuri website, you agree that you’ve read, understood, and are happy with these Terms of Service. Thanks for being a part of the Neuri community!
Shipping and handling
Delivery Information
UK Delivery
• Free delivery on UK orders over £50.
• The postage fee will be calculated at checkout.
Lead Time
• Orders will be dispatched within 2-4 working days.
Packaging
• All orders are packaged using 100% recyclable materials. This includes cardboard boxes, compostable packing peanuts, eco-friendly brown tape, paper labels, shredded filler paper, and tissue paper.
Cancellations, Returns, and Damaged Items
We’re confident you’ll love your purchase, but if you do need to return an item, please email us within seven working days of receipt. The item must be unopened and in its original condition for a return to be accepted.
Refunds:
• A full refund (excluding delivery costs) will be issued within 30 days of receiving the returned item, provided it is unused, in its original packaging, and in resalable condition.
• Return postage costs are your responsibility unless the item is faulty or damaged.
Damaged Items:
• If your item arrives damaged, please get in touch with us within seven days of receipt, and we’ll either replace the item or offer a refund.
• You will be asked to return the faulty item to us. Once we receive it, we’ll reimburse the return shipping cost and either replace or refund the goods.
Return Shipping:
• We recommend obtaining proof of posting when returning an item, as we cannot be responsible for items that do not reach us. We also obtain proof of posting for all items we send, so you can be assured that we’re doing everything we can for peace of mind.
Effective Date: 01/01/2025
Welcome to Neuri! We're so happy to have you here. By using the website, you accept these terms in full. If you disagree with any of these terms, please do not use the website.
1. Using Our Website
We want you to have a smooth experience on our website. Please use it in a way that’s respectful to others and doesn’t disrupt the site. We ask that you don’t use the website for any illegal or harmful activities.
2. Creating an Account
To enjoy certain features, you might need to create an account. If you do, please ensure the details you provide are accurate and up to date. You’re responsible for your account and keeping it safe, so be sure to log out when you’re done.
3. Product Information & Availability
We work hard to ensure our product details, pricing, and availability are correct. However, sometimes things can change or be updated. If you notice something that seems off, just let us know and we’ll make it right. Please note, product availability is always subject to change.
4. Payment & Pricing
All prices are listed in GBP (£). The postage prices are disclosed as you add items to your cart. All prices are subject to change at any time and without prior notice.
5. Shipping & Delivery
Unless otherwise stated on our website, we aim to dispatch your order within 7 working days of receiving cleared payment. Please note, once an order is paid, it cannot be amended.
We use trusted payment providers, Shopify and PayPal, to securely process payments for your peace of mind. Rest assured, we do not see or store your credit card details.
6. Intellectual Property
All images, text, product descriptions, scent details, and products are the property of Neuri. You may not copy, use, or distribute any of this content without our prior permission. We reserve the right to take legal action against anyone found misusing our intellectual property.
7. Limitation of Liability
We hold a strong policy on product liability and can confirm that all products listed on our website strictly adhere to UK and EU cosmetics law. All sales are subject to UK legislation
8. Changes to These Terms
We might update our Terms of Service from time to time to reflect changes in the law or our business practices. When that happens, we’ll update this page. Continued use of the website means you’re happy with any changes we’ve made.