1. Information We Collect

We collect the following types of personal information when you visit our website or make a purchase:

• Personal Identification Information: Name, email address, billing and shipping address, phone number, payment details.
• Technical Information: IP address, browser type, device information, cookies, and browsing behaviour on our website.

How We Collect Information:

• When you place an order or make an enquiry, we collect the information you provide.
• We automatically gather technical information through cookies as you interact with our website.

2. How We Use Your Information

We use the information we collect in the following ways:

• To process orders: To complete and deliver your purchases, send you order confirmations, and manage payments.
• To improve our website and services: We monitor website traffic, usage patterns, and customer feedback to improve user experience and our products.
• To communicate with you: To send important updates about your order, newsletters, promotional offers (only if you’ve opted in), and customer service inquiries.
• To ensure security: We may use your data to prevent fraud, verify transactions, and protect our website from security threats.

3. Sharing Your Information

We respect your privacy and will never sell or rent your personal information to third parties. However, we may share your data with trusted partners who help us provide our services, including:

• Payment processors (e.g., PayPal, Stripe) to process transactions.
• Shipping partners (e.g., Royal Mail, courier services) to fulfil orders.
• Service providers for website hosting, data analysis, email services, and marketing.

We ensure that any third parties who handle your data follow strict privacy standards in line with our own. We do not share your personal data for marketing purposes without your consent.

4. Cookies and Tracking

We use cookies on our website to enhance your experience. Cookies are small text files stored on your device that help us recognise your preferences, improve website functionality, and track usage. You can manage or disable cookies through your browser settings. However, please note that some features of our website may not function correctly if cookies are disabled.

5. Data Security

We implement a range of technical and organisational measures to protect your personal data from unauthorised access, alteration, or disclosure. These include:

• Secure payment processing.
• Regular website security audits.
• Encryption of sensitive information.

However, no method of transmission over the internet is 100% secure, and while we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You can update or correct any inaccurate or incomplete information we hold.
• Deletion: You can request that we delete your personal data, subject to certain conditions.
• Opt-Out of Marketing: You can unsubscribe from our promotional emails at any time by clicking the unsubscribe link in the email or contacting us directly.
• Restrict Processing: You can ask us to limit how we use your personal data in certain circumstances.

If you wish to exercise any of these rights, please contact us at contact@neuri.site

7. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. For example, we may keep records of purchases for accounting purposes or in case of any disputes.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. Please be aware that we are not responsible for the content, privacy practices, or security of these external websites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting an updated version on this page with a new “Effective Date.”

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please get in touch with us
Email: contact@neuri.site
By using our website, you agree to the terms outined in this Privacy Policy. Thank you for trusting Neun with your informan